Purchase process

At RUNSOX, we believe that the online shopping process is more advantageous than buying in a physical store. Our Customers benefit from a wide range of brands and products, complete information, a calm and considered purchase process and also the guarantee of the most competitive prices on the market. The products are conveniently delivered to your home or place of work, saving travel and fuel costs.

Buy with confidence at the RUNSOX store by following these steps:

Choose the products to be purchased, indicating the respective sizes and colors and then click on "Add to Shopping Cart";
If in doubt about sizes, consult the information in " FAQs – FREQUENTLY ASKED QUESTIONS ".
To complete the purchase process, review your order in the "Shopping Cart", and select "Check Out".
On the C heck -Out page , fill in the "Contact Information" with email or phone number, and then fill in the "Shipping Address" information.
In the next step, you must select the "Type of Delivery" you want, choosing between "Sending by CTT Registered Mail" or "Collection at the RUNSOX store" in Odivelas.
Then, in "Means of Payment" you can choose to pay by "Credit Card", "Bank Deposit", "Sending on Collection" (with cash payment to the postman), "MB Way" or "ATM".
Finally, you have the option to choose a "Billing Address" different from the Shipping Address.
After submitting the order and making the payment, the confirmation and the respective electronic invoice will be sent by email.

Refund policy (exchanges and returns)